Frequently Asked Questions

General EDCO Questions

What sets your Lifetime Limited Non-Prorated Warranty apart from other roofing or siding products?

At EDCO, we stand behind every one of our products with the best warranty in the industry. Not only does our warranty cover materials for a lifetime, it also covers the labor to replace the material. If you sell your home in the future, the EDCO warranty is transferable. We give our customers peace of mind today and into the future.

Can you refer to me a contractor in my area who is trained to install EDCO products?

Absolutely. EDCO will provide referrals in specific areas. Please contact us at 1-800-593-2680 and it will be our pleasure to assist you.

Do you offer training programs to learn how to install EDCO products?

We do! Our product training center, located in Hopkins, MN at our corporate headquarters, provides hands-on training with all of our products for licensed contractors and installers. Look at our training calendar in the “Professionals” section of our website to find the correct course for you. All participants get a certificate of attendance. We also have a collection of “How to” videos located in the “Professionals” section of our website under “Training Videos”

If I have a problem with one of my EDCO products, who can I contact?

Since 1946, EDCO has had a relentless dedication to quality and service. We care about our customers and taking care of you is our first priority. Complete the contact us form located on our website with your questions and we will have a product specialist contact you within 2 business days.

Roofing Questions

Are steel roofs louder than other roofs?

Research shows that metal roofing is no more or less noisy than other roofing materials. A roof deck absorbs the sound of weather conditions outside of the home. Most steel roofs are installed with a solid sheathing that actually makes them quieter than other roofing materials.

How do steel roofs stand up in hurricanes, high winds, earthquakes or other disasters?

Steel roofs stand up incredibly well in extreme weather, far above building code requirements. EDCO steel roofs have been tested to withstand winds of up to 160 mph. The durability of steel meets the demands of extreme weather conditions. In fact, steel roofing does not attract lightening.

Can I install steel/metal shingles over my existing shingles or roof?

Yes, however we do recommend removing older/faltering materials before installing our steel roofing. If you choose to install it over your existing roof, we recommend contacting your local building official to make sure that this is allowed in your community.

Do steel roofs rust?

No. Our advanced paint technology ensures your roof will not rust and we back that in writing.

Can insects cause degradation of steel roofing?

Steel roofs resist infestations of insects and other critters that can make their homes in conventional wood or asphalt shingles.

Siding Questions

Is installing steel siding over my existing siding ok?

Yes. Installing steel siding saves time because it can be done directly over your existing siding when the surface is properly prepared.

What if I want to change the color? Can you paint vinyl or steel siding?

Yes. We’ve made painting steel siding easy with finishes that are quick to clean and re-paint. Wondering how to paint steel siding? Your paint supplier can direct you to the best paint to use. However, painting your steel siding will void the manufacturers product warranty.

Do you have soffit & fascia to match? What about gutters and downspouts?

We have a complete line of soffit, fascia and trim to match our siding products, as well as a complementary rainware system to give you a coordinated look from top to bottom.

Soffit, Fascia, & Trim Questions

What is Soffit and Fascia?

In simple terms, the definition of fascia is a flat band that goes around the roofing surface right under your rooftop. Fascia wraps around the edge of the roof surface. A soffit is installed in the under-side of the rafters/overhang. Our metal soffit and fascia is designed to complement your rafters and provide added energy efficiency.

Rainware Questions

What is a downpipe/downspout?

A downpipe is the pipe that carries water out of your gutter system, down from the roof and away from the house. It pushes the water away from your home to prevent splashing on your windows and pooling near the foundation of your home.